If you're looking to deposit funds into your Density Exchange account, follow these simple steps:
- Click on Add Funds or Select the Assets icon at upper right Corner.
- Select INR Wallet & then Click on Deposit in INR
- Enter the Amount you want to deposit and click on Continue.
- Min amount- ₹500
- Max Amount- ₹5 lakh
- UPI Payments are not allowed. Kindly do payments only through IMPS/NEFT.
- Visit the Net banking section of your respective bank website and Add the Following details as Beneficiary (you can also Copy the details by clicking on the Copy button )
It can take up to 5 -30 min for your bank to start reflecting the Beneficiary name.
Now transfer the Funds to the beneficiary. Ensure you enter the Same amount as the one you put in the previous section.
To proceed to the next step, please ensure you have your Reference ID ready!
- Enter the Reference Id/ Transaction ID you will get at time of Transaction.
- Click on Confirm.
- Once you enter the Reference ID, click on Continue.
- You will be shown a notification of Succesful Deposit.
- Please note that your Transaction Status will be updated in 24 Hrs.
What is a Reference/ Transaction ID?
It is a unique id you will get at the time of doing the transaction from your bank account.
Where can I find the Transaction/Reference ID?
You will see the Transaction/Reference ID on the confirmation screen of your bank account/payment app or on your bank statement after you have completed the IMPS/NEFT/RTGS Transaction. Sometimes you may only see it in the bank statement.
How can I Identify the correct Transaction/Reference Number?
It is always a 12-digit numeric ID. For eg - 456257124590
Visible in Banking apps and bank statements
It is an alphanumeric ID usually termed as UTR. For eg - WQRE180243650127
Once you have submitted the reference Id, you will see a notification like this.
Your Deposit will start reflecting in your wallet after some time.
Frequently Asked Questions (FAQs) -
How do I deposit funds into my Density Exchange account?
To deposit funds, click on "Add Funds" or select the wallet icon in the upper right corner. Choose the INR Wallet, enter the desired amount, and follow the provided instructions.
What is the minimum and maximum deposit amount?
The minimum deposit amount is ₹500, while the maximum amount is ₹5 lakh.
Can I make UPI payments for deposits?
No, UPI payments are not allowed. Please use IMPS or NEFT for deposit transactions.
Is there a video tutorial available for depositing funds?
Yes, you can watch a detailed video tutorial by clicking on the "Click here" option during the deposit process.
How do I add the beneficiary details for fund transfer?
Visit the net banking section of your respective bank's website and enter the provided beneficiary details. You can also use the copy button for convenience.
How long does it take for the beneficiary name to reflect in my bank account?
It may take up to 5-30 minutes for your bank to update and display the beneficiary name.
What should I do after transferring the funds to the beneficiary account?
Once the transfer is complete, click on the "I HAVE DEPOSITED" button on the Density Exchange platform to proceed.
What is a reference/transaction ID?
A reference/transaction ID is a unique identifier you receive at the time of conducting a transaction from your bank account.
Where can I find the transaction/reference ID?
You can find the transaction/reference ID on the confirmation screen of your bank account/payment app or in your bank statement after completing the IMPS/NEFT/RTGS transaction.
How can I identify the correct transaction/reference number?
- For IMPS, the ID is always a 12-digit numeric value.
- For NEFT/RTGS, it is an alphanumeric ID usually called UTR (Unique Transaction Reference).
How long does it take for the deposited funds to reflect in my wallet?The deposited funds will start reflecting in your wallet after a certain processing time. Please allow some time for the update to occur.
If you have any further questions or need assistance, please reach out to our support team.